Brynn Hawkes 

(Head of QuickCancelHub.com) 

Date of Birth: March 15, 1985

I’m Brynn Hawkes, the founder and CEO of QuickCancelHub.com. Born and raised in Boise, Idaho, I’ve always been passionate about consumer rights and digital innovation. After graduating from Boise State University with a degree in Business Administration, I pursued my MBA at the University of Idaho, where I first became interested in the complexities of digital subscriptions and services.

For over 15 years, I’ve been immersed in the world of consumer advocacy, focusing on simplifying the often frustrating process of service cancellations. This journey led me to create QuickCancelHub.com in 2020, a platform dedicated to empowering consumers with knowledge and tools to manage their subscriptions effectively.

My expertise has allowed me to become a regular speaker at tech conferences across the country, where I share insights on consumer rights in the digital age. I’m particularly proud of our team’s work in developing user-friendly guides and innovative tools that have helped thousands of consumers regain control of their subscriptions.

When I’m not working on revolutionizing the cancellation industry, you’ll find me exploring the breathtaking Sawtooth Mountains or kayaking on one of Idaho’s pristine rivers. These activities not only rejuvenate me but also remind me of the importance of maintaining balance in life – a philosophy I bring to our approach at QuickCancelHub.com.

Zoe Neilson 

(Senior Content Strategist) 

Date of Birth: September 8, 1990

Hello, I’m Zoe Neilson, the Senior Content Strategist at QuickCancelHub.com. I was born in the beautiful city of Coeur d’Alene, Idaho, where I developed a love for clear communication and problem-solving from an early age. After earning my degree in Communications from the University of Idaho, I dove headfirst into the world of digital marketing, quickly realizing my passion for helping users navigate the often confusing landscape of online services.

For the past eight years, I’ve specialized in optimizing user experiences, particularly in the realm of subscription-based services. My role at QuickCancelHub.com allows me to combine my love for clear communication with my dedication to consumer empowerment. I take pride in breaking down complex cancellation processes into easy-to-follow steps, ensuring that our users can confidently manage their subscriptions.

My approach to content strategy is heavily influenced by user feedback and data-driven insights. I’ve cultivated a significant following on LinkedIn and Twitter, where I share tips, tricks, and industry insights about subscription management and consumer rights. It’s incredibly rewarding to see how our content directly impacts people’s lives, saving them time, money, and frustration.

Outside of work, I’m an avid rock climber. The problem-solving skills and persistence required in climbing often translate into my professional life, helping me tackle challenging content projects with fresh perspectives.

Tessa Rigby 

(Legal Advisor) 

Date of Birth: January 22, 1988

I’m Tessa Rigby, the Legal Advisor for QuickCancelHub.com. Born in Pocatello, Idaho, I’ve always been fascinated by the intricate world of law and its impact on everyday life. After completing my undergraduate studies at Idaho State University, I earned my Juris Doctor from the University of Idaho College of Law, where I discovered my passion for consumer protection law.

For over a decade, I’ve been dedicated to navigating the complex landscape of cancellation rights and contract law. At QuickCancelHub.com, I ensure that our advice and strategies are not only effective but also legally sound. My expertise in subscription terms and consumer rights has been crucial in developing our platform’s comprehensive guides and tools.

I’m committed to demystifying legal jargon for the average consumer. This passion led me to start a YouTube channel where I break down complex legal concepts into digestible content. I also regularly contribute to legal blogs, aiming to educate and empower consumers about their rights in the digital marketplace.

When I’m not immersed in legal texts or creating content, I find solace in music. As an accomplished violinist, I participate in local orchestras, finding that the discipline and creativity required in music often inspire new approaches to legal challenges.

Brock Thornley 

(Head of Customer Experience) 

Date of Birth: July 3, 1987

Hello, I’m Brock Thornley, Head of Customer Experience at QuickCancelHub.com. I was born and raised in Twin Falls, Idaho, where I learned the value of community and personal connection. This foundation led me to pursue a degree in Psychology from Idaho State University, followed by an MBA from Boise State, combining my interest in human behavior with business acumen.

For the past 12 years, I’ve been on a mission to transform customer service in the digital age, with a special focus on the often-frustrating cancellation process. At QuickCancelHub.com, I lead a team dedicated to creating seamless, stress-free experiences for our users. We’ve set new industry standards with our innovative approaches to handling cancellation requests.

I’m a firm believer in the power of education and sharing knowledge. This belief drives me to speak regularly at customer service seminars and maintain an active presence on Instagram, where I share tips on conflict resolution and effective communication in the digital space.

When I’m not working on enhancing customer experiences, I’m an avid snowboarder, taking advantage of Idaho’s fantastic winter sports opportunities. I also coach a local youth soccer team, finding that the principles of teamwork and strategy in sports often parallel those in customer service.

Reid Beutler 

(Data Analytics Manager) 

Date of Birth: November 11, 1989

I’m Reid Beutler, the Data Analytics Manager at QuickCancelHub.com. Born in Rexburg, Idaho, I’ve always been fascinated by numbers and their ability to tell stories. This passion led me to pursue a degree in Computer Science from Brigham Young University-Idaho, followed by a Master’s in Data Science from Idaho State University.

For the past nine years, I’ve been at the forefront of using big data to streamline cancellation processes. At QuickCancelHub.com, I lead our efforts in leveraging data analytics to improve user experiences and predict trends in subscription management. My work in predictive modeling has helped countless users navigate complex cancellation procedures more efficiently.

I believe in making data accessible and understandable to everyone. This belief drives my contributions to our company blog, where I create insightful data visualizations that break down complex trends in the subscription economy. I’ve also gained a following on TikTok, where I share short, engaging videos that make statistics fun and relatable.

When I’m not immersed in data, I’m an enthusiastic amateur astronomer. Idaho’s dark sky reserves offer perfect conditions for stargazing, a hobby that constantly reminds me of the vast possibilities that exist when we look at the bigger picture – a perspective I bring to my work in data analytics every day.