How to Cancel Allegiant Flight – A Complete Guide for Travelers
When travel plans change unexpectedly, canceling or modifying a flight can be challenging. Allegiant Air offers a range of cancellation options, but understanding its policies, fees, and available resources will help you navigate the process smoothly. This guide covers everything you need to know to cancel an Allegiant flight, including eligibility for refunds, handling non-refundable tickets, Trip Flex benefits, and potential fees.
Ways to Cancel Your Allegiant Flight
Allegiant offers several ways to cancel a flight depending on the traveler’s needs and preferences:
- Online via Allegiant’s Website or Mobile App: Access the “Manage Travel” section for straightforward cancellations.
- Calling Allegiant Customer Service: Call the support line at (702) 505-8888 for assistance.
- At the Airport Ticket Counter: If you’re already at the airport, you can speak with a representative at the Allegiant counter to request a cancellation.
Allegiant Air Cancellation Policies
Understanding Allegiant’s cancellation policies is essential to avoid unnecessary fees. Here’s an overview:
24-Hour Risk-Free Cancellation Policy
- Allegiant Air provides a 24-hour risk-free cancellation window, allowing travelers to cancel their flights for a full refund within 24 hours of booking.
- This policy applies only if the flight’s departure date is at least one week away.
- The refund includes the full ticket amount, regardless of fare type.
Standard Cancellation Policy After 24 Hours
- After 24 hours, Allegiant’s standard cancellation fee is $75 per passenger, per segment for most tickets.
- Cancellations beyond 24 hours do not qualify for a cash refund but result in a non-refundable travel credit for future use with Allegiant.
Trip Flex Protection
- Trip Flex is an optional add-on that lets travelers cancel or change flights without incurring standard cancellation fees.
- It allows a one-time change to the itinerary, including date or destination, up until an hour before departure.
- Limitations of Trip Flex: The cost of Trip Flex is non-refundable, and it must be purchased at the time of booking.
Step-by-Step Guide to Cancelling Online
To cancel your Allegiant flight online, follow these steps:
- Go to Allegiant’s website or open the mobile app.
- Navigate to the “Manage Travel” section, usually located on the homepage.
- Enter your booking details (confirmation number and last name) or log in to your Allegiant account.
- Select the booking you wish to cancel.
- Review cancellation details, ensuring that you understand any applicable fees or policies.
- Confirm the cancellation, after which you’ll receive a confirmation email for your records.
This method is generally the fastest and ensures an immediate cancellation confirmation.
How to Cancel Allegiant Flights with Trip Flex
For those who purchased Trip Flex, the cancellation process offers more flexibility:
- Cancel or Change Without Fees: With Trip Flex, you can cancel or change your flight without a fee up to one hour before your scheduled departure.
- Non-Refundable Purchase Cost: The Trip Flex cost itself is non-refundable, even if you cancel the flight.
- Eligibility: Trip Flex must be purchased at the time of booking, so it cannot be added later.
To use Trip Flex for a cancellation:
- Go to the “Manage Travel” section on Allegiant’s website.
- Log in or enter your flight details.
- Select your flight and choose the Trip Flex option.
- Follow the prompts to complete the cancellation or change without fees.
Allegiant Air Refund Policy
Understanding Allegiant’s refund policy helps set expectations for receiving refunds or credits. Here’s a breakdown:
Eligibility for Refunds
- A full refund is available only if cancellation occurs within the 24-hour risk-free window and if the flight is scheduled at least seven days later.
Non-Refundable Tickets
- Allegiant tickets become non-refundable after 24 hours, but travelers will receive a travel credit minus any fees.
- Credits are stored in the traveler’s account for future bookings on Allegiant flights.
Refund Process Timeline
- Refunds for eligible cancellations typically take 7-10 business days to process and appear in the original form of payment.
Additional Requirements for Cancelling Allegiant Flights
Documentation and Information Needed
For a smooth cancellation process, have the following ready:
- Confirmation Number
- Passenger Details (full name as listed on the booking)
- Payment Method Used for the Booking (if required for any refunds)
Special Cases
Some situations may affect your eligibility for cancellation and refund:
- Medical Emergencies: Allegiant does not offer exceptions for medical or bereavement cancellations. However, having Trip Flex might allow flexibility in these cases.
Rebooking Options with Allegiant Air After a Cancellation
Allegiant provides rebooking options, especially in cases where the airline cancels flights due to operational reasons.
Free Rebooking in Case of Airline-Initiated Cancellations
If Allegiant cancels your flight, you can rebook to a different date without incurring additional charges. Travelers have two options:
- Accept the Rescheduled Flight provided by Allegiant.
- Rebook via “Manage Travel” on Allegiant’s website or mobile app for a future date.
How to Rebook Online or with Customer Service
To rebook a canceled Allegiant flight, you can:
- Log into “Manage Travel” on Allegiant’s website or app.
- Choose the canceled flight and follow prompts for rebooking.
- For assistance, call customer service to discuss alternative flights if needed.
Allegiant Flight Cancellation Fees and Exceptions
Cancellation fees apply unless you meet specific conditions, such as using Trip Flex or qualifying for the 24-hour risk-free cancellation. Here’s a fee breakdown and exceptions:
Breakdown of Standard Fees
- $75 Cancellation Fee: Applies per passenger, per segment if cancellation occurs outside the risk-free window.
- Trip Flex Waiver: With Trip Flex, you avoid the $75 cancellation fee.
Fee Waivers
In some cases, fees may be waived:
- Trip Flex Cancellations allow a one-time fee waiver for cancellations or changes.
- Airline-Initiated Cancellations also qualify for fee waivers, and travelers can rebook without additional charges.
Key Takeaways for Cancelling Allegiant Flights
- Plan Cancellations Within 24 Hours: For a full refund, cancel within 24 hours of booking if the flight is at least seven days away.
- Consider Trip Flex for Flexibility: Trip Flex allows you to make changes up to one hour before departure without fees, offering peace of mind for unexpected changes.
- Prepare Necessary Information: For cancellations, ensure you have the booking confirmation number, passenger details, and payment information.
- Use “Manage Travel” for Fastest Results: The “Manage Travel” section on Allegiant’s website is the quickest way to cancel or modify bookings.
- Understand Refund Limitations: Refunds after 24 hours result in travel credits, not cash refunds, except when canceled within the risk-free period.